Compassion North America

State won’t release inspection records for home health agency

Iowa Capital Dispatch
August 11, 2025

A state agency that denied having inspection records for a Cedar Rapids home health agency now admits it has the records but considers them confidential.

The records are related to Compassion North America, a home health agency whose practices came under scrutiny earlier this year after the Iowa Board of Nursing presented evidence of falsified records, billing for services that were never delivered, and the employment of an unlicensed nurse to provide patient care.

On July 9, the Iowa Capital Dispatch asked the Iowa Department of Inspections, Appeals and Licensing for a copy of a private accreditation agency’s inspection report for Compassion North America.

Despite ‘fraudulent practices’ finding, no state probe of home health agency

Iowa Capital Dispatch
July 11, 2025

State regulators say they have never inspected and are not investigating a home health agency alleged to have falsified records, billed for services never delivered and used an unlicensed nurse.

State records show that Compassion North America, a home health provider based in Cedar Rapids, was incorporated in 2017 with M’balu Madlene Kebbie, a registered nurse, as its director, but was not licensed by the Iowa Department of Inspections, Appeals and Licensing until September 2024.

When asked about that, department spokeswoman Diane McCool said it’s possible the company was not providing any medical services in Iowa prior to being licensed last summer.

However, records from the Iowa Board of Nursing, which is administered by DIAL, and sworn testimony from a state health investigator at a hearing overseen by DIAL, indicate the company has been providing medical care for clients at least since June 2022.

Subscribe to Compassion North America
Go to top